Terms and Conditions

Revision Policy

We give update on the bundle you chose. Clients can approach us for boundless free corrections and we will update their plan with no extra charges gave that the plan and idea continue as before. Correction Turnaround Time would be 48 hours.

Refund Policy / Money Back Guarantee

Regardless, any saved assets for a venture will not be liable to discount after conveyance if the underlying plan ideas are endorsed, or a change is mentioned except if Hul Hub drops or ends your Contract for an explanation other than your breach or non-execution.

All refund requests will be fulfilled as per the following arrangement:

  • You request when the underlying ideas for a logo are presented. However, once you endorse or demand changes in the underlying plans, the discount offer gets void and discount request won't be engaged.
  • If refund request is made before the conveyance of plan ideas initiation, at that point you would qualify for Full Refund (less 10% service & processing fee).
  • In the event that demand for refund is made in 48 hours, you would be qualified for 66% refund (less 10% service & processing fee).
  • In the event that refund demand is made between 48-120 hours of the underlying plan conveyance, you would be qualified 33% refund (less 10% service & processing fee).
  • No refund solicitation will be engaged following 120 hours of your underlying plan conveyance, anyway since we have faith in 100% client satisfaction, you're urged to reach us in the event of any worry.
  • No refund solicitation will be engaged in the event that you have not made any move on your request for 30 days in the wake of submitting your request. However, if you need to reactivate your plan request, you will be charged a specific expense contingent upon your task.
  • No refund solicitations will be engaged after the delivery has been done.
  • For site bundles no refund will be considered once site development has been finished or once the site has become live.
  • For video animation bundles no refund claim will be considered after the planning of the storyboard.
  • All refund claims shall be imparted to the support division. Hul Hub, in view of the infringement of your client agreement reserves the right to approve or disapprove your appeal on an individual case to case premise.
  • For Hul Hub / Custom bundles, refund will be relevantly equivalent to it is on the single bundles.
  • For instance, in the event that you request logo and website design service, and approve the logo, you can declare refund for the website design at the time of introductory plan.
  • A refund appeal should have a substantial explanation which must be qualified against the plan brief and client criticism for amendments. Except if an idea has not been planned according to the brief, a refund won't be given, however further modifications will be given until complete fulfillment.
  • Money back guarantee depends that the order is placed with the compliance. Where a client has submitted design requests with more than one company for a similar activity with the goal to claim refund, we don't think of it as a decent act. In such a case we maintain all authority to reject a refund demand.
  • All design elements require client input before concluding the plan. It is advised that the client gets included and gives criticism so as to get the ideal outcomes.
  • 100% extraordinary plan surety qualifies you for a re-draw if our designed logo is to be found significantly like another logo that may as of now exist. Any likeness to a current plan will be simply an occurrence and Hul Hub won't acknowledge any obligation or guarantee of any compensation in such a case. It is the customer's obligation to get their work of art copyrighted

How to claim your refund

To guarantee your refund demand is endorsed, it would be ideal if you ensure you meet the accompanying prerequisites.

  • Reach us through:
    o Toll free # (856) 212-1123
    o Live Chat
    o support@hul-hub.com
  • We will attempt to determine your worry by goodness of our updated policy promptly or probably will email you a refund claim endorsement from our refund department. After the refund, your design rights would be acquired by Hul Hub and you would not have the option to show any rendition of the plan sent by organization. Let us likewise determine that:

    o Since the design rights would now be moved to the organization, you concur that you will have no right (direct or indirect) to utilize any reaction or other content, work item or media, nor will you have any proprietorship interest in or to the same.

    o Working as a team with the Government Copyright Agencies Hul Hub would share Copyright Acquisition data for the refunded designs that would confine the re-utilization of the designs as original ones later on. If you have any inquiries or worries about our Refund Policy, if it's not too much trouble get in touch with us by clicking here support@hul-hub.com.

My Account

The My Account zone is a helpful method to express. It is your sole duty to check the account zone to address any questions, concerns, or extra directions required by the designer. Not checking or utilizing the Account Area much of the time will not give you satisfactory grounds to a refund. In any case, that you are unsure how to utilize the region, you may contact the client care group whenever for help.

Quality Assurance Policy

So as to give you the ideal fulfillment, our designers don't diverge from the determinations communicated by you in the request form.
The designs are made after an intensive exploration which guarantees quality and uniqueness.

100% Satisfaction Guarantee

Until and unless the client is not 100% satisfied, we keep on working to make them and feel satisfied and content.

Domain and Hosting

Domain and hosting will be given for free with website bundles, where appropriate.
All the email accounts provided with website bundles can be configured on third party email soft-wares such as outlook. Each email account will have 10MB of space.
In the event you are not hosting your website with us, we will not provide email accounts.
There is no refund for the hosting, domain or email server package.

Delivery Policy

All design request documents are delivered to My Account according to the date indicated on the "Order Confirmation". An e-mail is also sent to advise the client about their design request delivery made to their particular account zone. All policies relating to modification & refund are liable to date and time of design order delivered to client's account area. We deliver all our customized design orders via e-mail within 5 to 7 days of receiving your order. We offer an INSTANT DELIVERY service through which you can have your first logo samples within 48 hours by paying just $100 extra! For additional help, reach us at 24-Hour Customer Support Center.

Record Maintenance

We offer 24-Hour Customer Support to address your inquiries and concerns.
You can reach us any time and we assure to respond immediately.

Communication Policy

You concur that Hul Hub is not accountable for any correspondence from email address (es) other than the ones followed by our own domain i.e. "..@hul-hub.com" or/and any toll free number that is not mentioned on our website. Hul Hub should not be considered answerable for any damage(s) brought by such correspondence. We only take ownership of any communication through email address (es) under our own domain name or/and via toll free number i.e. already mentioned on Hul Hub Website.

Access to Information

To get to Hul Hub services you might be approached to give certain enrollment details or other data. By giving consents to these terms and conditions, you therefore recognize that all the data provided by you will be right, current, and complete. In the event that Hul Hub considers that the data that you have given isn't right, current, or complete, Hul Hub has the option to deny your admittance to any services or any of its resources, and to end or suspend your record whenever.
Hul Hub is working under a PCI DSS agreeable organization; in this way it is approved to keep your credit card data on record that can be utilized for any common assistance, extra development hours, server or network equipment needed to create or launch your site with no earlier notification. Notwithstanding, our delegates continually get this information with the goal that you know pretty much all the procedures.

100% Unique Design Guarantee

At Hul Hub we ensure that the logo designs of all our clients are produced from scratch. This way you will have a logo that is customized for your necessities. We ensure that your logo will be interesting and dazzle your customer base.

Exclusions

The Company will help the Client with the coordination of 3rd party plugins and APIs however any 3rd party combination needed to help with the usefulness of the site will be STRICTLY standard. The Company won't have anything to do with 3rd party dealings during the advancement of this project. All extra work will require a different fee arrangement.

Payment

Credit Card that we accept: